Shipping Info New - VMA Promotional Products

We provide you with a turnkey solution from artwork, manufacturing to freight and delivery. The majority of our products are shipped directly from the factories and we offer the best freight rates and have three methods of shipping:

Air Freight

Airfreight is obviously the fastest way to get your products but it is also costly depending on the weight. Allow approx. 8-10 working days. Due to the current (COVID) situation, some delays may occur.

Ship Shipping

Delivery by ship is the most cost-effective way to deliver your products but it does take time so you need to plan ahead. This can take 6 to 8 weeks.

Split Shipping

If you have an important event or short lead-time then this is the best option for you. For example, you have a trade show and would like to order 1,000 promotional items you can Air Freight 100 or 200 items then ship shipping for the rest thus saving on your overall freight charges.

Manufacturing of your products may vary depending on:

Quantity ordered
If Off the Shelf or Custom Made
If Printed, Laser printed (as in pens, etc.) or Screen Printed
The manufacturing process and
The capacity of the Factory
This will be indicated on your quote so be sure to allow for this when ordering.

Inland Shipping Times, if dispatched from our Gold Coast warehouse:

Destination	Metro	Country
QLD	1 – 3 business days	3 – 5 business days
NSW, ACT, VIC, SA	3 – 4 business days	4 – 7 business days
WA, NT, TAS	5 – 7 business days	7 – 10 business days

*PLEASE NOTE: Times may vary depending on many factors like Christmas & Easter holidays, Public holidays etc, Industrial action or accidents etc. so consideration must be made to get your orders in early.

Likewise, the Spring or Lunar festival also see the overseas factories shutdown for approx. 2 weeks in late January/early February (timing can vary weeks each year) so this must be taken into account also.